SYNQ
Investigating - We're experiencing some degraded performance at the moment.
Jun 22, 17:06 UTC
API (Create/Details/Query/Update/Upload) ? Operational
Video Services Degraded Performance
Upload Operational
Playback Operational
Webhooks Operational
Thumbnail Generator Operational
Live Stream Degraded Performance
Live Stream Storage Space Operational
SYNQ Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Jun 27, 13:00-16:00 UTC
We are doing system maintenance at this time though we expect low impact there could be some degraded performance. Should this be affecting you severely , please contact us at support@synq.fm
Posted on Jun 19, 17:47 UTC
Past Incidents
Jun 21, 2017
Resolved - This issue has now been resolved, RCA for this incident will be provided here in a week or two.
Jun 21, 21:50 UTC
Identified - We migrated to a new player and currently playing a live stream as it is happening live is not working as expected. Our development team is working to get this resolved within the next few days. We will post an update once fully resolved. Also, please note the CDN urls for playing back a live stream are working as expected, this is an issue with the new player only. Playback of uploaded videos is not affected, this is only connected to playback of live streams!
Jun 20, 14:44 UTC
Jun 20, 2017
Resolved - This incident has been resolved.
Jun 20, 15:07 UTC
Investigating - We're experiencing some degraded performance at the moment.
Jun 20, 15:05 UTC
Completed - The scheduled maintenance has been completed.
Jun 20, 14:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 13:00 UTC
Scheduled - We are doing system maintenance at this time though we expect low impact there could be some degraded performance. Should this be affecting you severely , please contact us at support@synq.fm
Jun 12, 12:18 UTC
Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017

No incidents reported.

Jun 13, 2017
Completed - The scheduled maintenance has been completed.
Jun 13, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 13:00 UTC
Scheduled - We are doing system maintenance at this time though we expect low impact there could be some degraded performance. Should this be affecting you severely , please contact us at support@synq.fm
May 31, 18:16 UTC
Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.

Jun 9, 2017

No incidents reported.

Jun 8, 2017
Resolved - This incident has been resolved.
Jun 8, 23:16 UTC
Investigating - We're experiencing some degraded performance at the moment.
Jun 8, 23:02 UTC