SYNQ
All Systems Operational
API (Create/Details/Query/Update/Upload) ? Operational
90 days ago
99.99 % uptime
Today
Video Services Operational
Upload Operational
Playback Operational
Webhooks Operational
Thumbnail Generator Operational
Live Stream Operational
Live Stream Storage Space Operational
SYNQ Website Operational
SYNQ Community Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 23, 2017

No incidents reported today.

Aug 22, 2017
Completed - The scheduled maintenance has been completed.
Aug 22, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 15:00 UTC
Scheduled - Please note we are currently making improvements to the SYNQ platform. There are no expected impacts to the service. Should you be facing any critical issues, please reach out via: support@synq.fm
Aug 22, 12:55 UTC
Aug 21, 2017

No incidents reported.

Aug 20, 2017

No incidents reported.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017
Completed - The scheduled maintenance has been completed.
Aug 15, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 15:15 UTC
Scheduled - We are doing system maintenance at this time though we expect low impact there could be some degraded performance. Should this be affecting you severely , please contact us at support@synq.fm
Aug 15, 15:06 UTC
Aug 14, 2017
Completed - The scheduled maintenance of the community site has been completed.
Aug 14, 22:33 UTC
In progress - Scheduled maintenance of community site is currently in progress. We will provide updates as necessary.
Aug 14, 22:01 UTC
Scheduled - The SYNQ Community Site is undergoing maintenance at this time, please note it could become unavailable briefly during this maintenance window.
Aug 14, 21:29 UTC
Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017
Postmortem - Read details
Aug 14, 21:15 UTC
Resolved - This incident has now been resolved, we will be releasing a post-mortem RCA (root cause analysis) in the coming weeks.
Aug 11, 18:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 11, 18:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 11, 17:39 UTC
Investigating - Site Registration and logging into dashboard to view API key etc is not working as expected our development team is currently looking at the issue to resolve.
Aug 11, 17:13 UTC
Resolved - The issue has been resolved! We apologize for the inconvenience!
Aug 11, 09:00 UTC
Monitoring - We have identified an IP-issue with a 3-party supplier. It has now been fixed and we are working on a permanent solution.
Aug 11, 08:59 UTC
Investigating - The admin dashboard is currently unavailable. We are investigating the issue. The API and all other services are working. It is currently not possible to register, login, create new projects (to get a new API key), update payment information or edit or activate webhooks. We will keep you updated!
Aug 11, 08:02 UTC
Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.